Subprocessors

Overview

Last updated: June 10, 2026

ESAI uses the third-party service providers ("subprocessors") listed below to help deliver our services. These subprocessors may process customer and end-user personal data on our behalf. We require all subprocessors to provide appropriate safeguards for the data they process.

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Subprocessor	Purpose	Data Processed	Location
Amazon Web Services (AWS)	Cloud infrastructure & hosting — compute, database, file storage, CDN, identity, AI	Effectively all customer and end-user data	USA
Stripe	Payment processing & subscription billing	Name, email, billing details, payment card data	USA
Twilio	SMS / phone number verification & notifications	Phone numbers, message content	USA
Vapi	AI voice assistant — calls and call summaries	Phone numbers, call audio, transcripts	USA
OpenAI	AI features — job recommendations, assistant responses, content generation	User-submitted content / prompts	USA
SMTP2GO	Transactional email delivery	Email addresses, names, email content	USA
Sentry	Application error monitoring & performance	Diagnostic data; may include PII in error context	USA
Mixpanel	Product analytics	User identifiers, usage and behavioral data	USA
Intercom	Customer support chat / messaging	Contact details, support conversations	USA
Google Analytics	Website & product usage analytics	Usage data, device/identifier data, IP address, cookies	USA
Cloudflare	Frontend hosting / CDN	Request traffic, IP addresses	Global edge

Contact Us

To be notified when this list changes, contact info@esai.ai.